It is possible.
Please note the other person’s name and address in the shopping request form. Shipping costs will be charged for the country where this persons resides.

We are able to ship parcels to Japanese addresses such as hotels, your friends, guest houses.

The monthly fee is FREE for Japan Proxy Shopping.

We accept PayPal only.  Please make a payment when you receive the total price from us.

We will open your parcel and remove extra packing materials and direct mails from the shops.
We pack all the items in one box to minimize the parcel size and add some wrapping to protect it from damage.
We might put your things in a new box (mostly recycled), wrap them with air cushion or tape, depending on how good the wrapping already is.
We are doing our best to ensure your parcels arrive safely.

* For large and over-sized items parcel-like wrapping may not be possible. In this case, existing wrapping will only be reinforced.

There are many cases where e-mails, especially from free providers such as Hotmail, Yahoo and Gmail have failed to reach our customers.
If you don’t receive emails from us, please check your spam folder.

To make sure you receive important emails from DANKEBOX, please add noreply@dankebox.com to your email’s safe senders list.

“Forgot password” link on login page.
We will need your registered e-mail address in order to restore your ID / password.
If you have forgotten your registered email address, please contact us from the contact form.

Your user account can be canceled anytime.
We will delete all your data. Please contact us.

Please try this troubleshooting checklist of solutions to common login problems.

Correct password?
The password field is case sensitive, so check if you are using the correct capitalization. If you are unsure about or have forgotten your password, please contact us from the contact form.

Extra spaces in login?
Our login system is space sensitive as well as case sensitive, so be careful not to enter any extra spaces before or after your login ID and password.

Are you using the correct ID and password?
Make sure that you are trying to log in to your account using the same ID and password that you provided when you registered. The email and password fields are case sensitive, so use the correct capitalization and do not include extra spaces.

Do you have more than one user ID?

Did you change your password in your account before?